BS EN 14137-2003 邮政.服务质量.利用追踪系统进行挂号邮件及其它类型邮件服务损失的测量
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【英文标准名称】:Postalservices-Qualityofservice-Measurementoflossofregisteredmailandothertypesofpostalserviceusingatrackandtracesystem
【原文标准名称】:邮政.服务质量.利用追踪系统进行挂号邮件及其它类型邮件服务损失的测量
【标准号】:BSEN14137-2003
【标准状态】:现行
【国别】:英国
【发布日期】:2003-09-16
【实施或试行日期】:2003-09-16
【发布单位】:英国标准学会(BSI)
【起草单位】:BSI
【标准类型】:()
【标准水平】:()
【中文主题词】:消息;邮寄;邮政;邮政;服务设施;质量控制;测量;方法;售后服务;质量要求;质量保证;方法论;数学计算;定义;运转时间;损耗测量;信函
【英文主题词】:
【摘要】:ThisEuropeanStandardspecifiesmethodsformeasuringtheleveloflossandsubstantialdelayofdomesticandcross-borderregisteredlettermail,collected,processedanddeliveredbypostalserviceproviders.Theresultingoverallfigureforlossandsubstantialdelayisexpressedasapercentageofthetotalpostedregisteredmailcollectedorreceivedbythepostalserviceproviders.ThisEuropeanStandardisapplicableonlytothoseserviceproviderswhichhaveameasurementsysteminplacewhich—recordseachitemasitisposted,—recordseachitemasitisdelivered,—can,bycomparingtheserecords,countthenumberofitemswhichhavebeenpostedandnotdelivered.ThisEuropeanStandardcanbeusedifappropriatetomeasuretheleveloflossofothertypesofpostalitemsforwhichsuchameasurementsystemisinoperation.ThisEuropeanStandardspecifiesrequirementsforthedesignandoperationofthemeasurementsystemandforotherprocedurestoallowtheleveloflosstobecalculated.ThisEuropeanStandarddoesnotspecifytechnicalrequirementsforthedesignandoperationofaregisteredletterservice,exceptforpurposesofmeasurement.Itdoesnotdealwiththetechnicalrequirementsofatrackandtracesystem.ThisEuropeanStandardincludesspecificationsforthequalitycontrolofthemeasurementsystemandforthereportingoflossofmail.
【中国标准分类号】:M80
【国际标准分类号】:03_240
【页数】:28P;A4
【正文语种】:英语
【原文标准名称】:邮政.服务质量.利用追踪系统进行挂号邮件及其它类型邮件服务损失的测量
【标准号】:BSEN14137-2003
【标准状态】:现行
【国别】:英国
【发布日期】:2003-09-16
【实施或试行日期】:2003-09-16
【发布单位】:英国标准学会(BSI)
【起草单位】:BSI
【标准类型】:()
【标准水平】:()
【中文主题词】:消息;邮寄;邮政;邮政;服务设施;质量控制;测量;方法;售后服务;质量要求;质量保证;方法论;数学计算;定义;运转时间;损耗测量;信函
【英文主题词】:
【摘要】:ThisEuropeanStandardspecifiesmethodsformeasuringtheleveloflossandsubstantialdelayofdomesticandcross-borderregisteredlettermail,collected,processedanddeliveredbypostalserviceproviders.Theresultingoverallfigureforlossandsubstantialdelayisexpressedasapercentageofthetotalpostedregisteredmailcollectedorreceivedbythepostalserviceproviders.ThisEuropeanStandardisapplicableonlytothoseserviceproviderswhichhaveameasurementsysteminplacewhich—recordseachitemasitisposted,—recordseachitemasitisdelivered,—can,bycomparingtheserecords,countthenumberofitemswhichhavebeenpostedandnotdelivered.ThisEuropeanStandardcanbeusedifappropriatetomeasuretheleveloflossofothertypesofpostalitemsforwhichsuchameasurementsystemisinoperation.ThisEuropeanStandardspecifiesrequirementsforthedesignandoperationofthemeasurementsystemandforotherprocedurestoallowtheleveloflosstobecalculated.ThisEuropeanStandarddoesnotspecifytechnicalrequirementsforthedesignandoperationofaregisteredletterservice,exceptforpurposesofmeasurement.Itdoesnotdealwiththetechnicalrequirementsofatrackandtracesystem.ThisEuropeanStandardincludesspecificationsforthequalitycontrolofthemeasurementsystemandforthereportingoflossofmail.
【中国标准分类号】:M80
【国际标准分类号】:03_240
【页数】:28P;A4
【正文语种】:英语
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